Email inboxes are crowded and businesses use a wide variety of carriers. Guarantee peace of mind and reduce incoming support ticketsĬustomers want to make sure they get the product they paid for, but tracking orders can be frustrating. And once an order is out of your hands and on its way to a customer, Shop helps maintain that trust by providing transparent order and shipment information. There are no settings to adjust here, either: Shop Facts automatically displays details that strengthen customer trust. Without having to ask, customers will know that your business is still active and shipping orders quickly. Shop also helps boost buyer confidence with Shop Facts, a feature that highlights relevant signals of trust wherever a business appears in the Shop app. Now, customers can find businesses in their area and opt for local pickup in case they’d rather not wait for delivery. One way Shop helps small businesses is by showing customers if your business is nearby and if you offer in-store or curbside pickup. Another unfortunate side effect is that customers are uncertain about whether businesses are open, and if orders will arrive when they need them to. The current crisis has forced hardship on small businesses, many of which serve as cornerstones for the economy and their local communities. Make it easy for shoppers to find and support your local business Better yet, Shop can help build confidence with future customers before they’ve placed their first order. Shop acts as a companion to your customers to ensure their end-to-end purchase experience is delightful. And your most loyal customers can effortlessly reorder from your store thanks to Shop’s lightning-fast checkout, powered by Shop Pay. A user’s Shops tab acts as a personalized shopping feed that populates with product picks, special deals, and new arrivals based on their purchase history and the brands they follow on Shop.Ĭustomers get quick access to their favorite brands, browsable in one app, while businesses can stay top of mind without having to lift a finger. Shop drives rediscovery of your brand through in-app recommendations that circle customers back to your store. Shop gives independent businesses a new channel that automatically recommends products to their existing customers, all from a place they already shop-on their phone. As a result, repeat purchases are often where businesses make a profit. The average cost to acquire a customer has risen substantially in recent years. Turn on Shop Pay Bring customers back sooner with in-app product recommendations Small business bingo instagram download#And once they download Shop, customers will receive personalized product recommendations based on their history with your business. During future purchases, the option to check out with Shop Pay is shown immediately to every customer who has already saved their information. Once you flip the switch to activate Shop Pay, the option for accelerated checkout will be available to all of your customers.Īs customers complete their initial purchase with your store, or any Shopify store with Shop Pay enabled, they’ll see an option to save payment details to Shop Pay. Shop unlocks these step-change improvements to your store’s checkout without requiring any changes to your actual storefront. We’ve seen conversion rates improve by up to 18% for returning customers after a business enables Shop Pay for their online store. That’s why all purchases through Shop are powered by Shop Pay, our fastest accelerated checkout experience. A fast and intuitive checkout experience saves a lot of sales you would have otherwise lost. Nearly a quarter of US shoppers have admitted to abandoning their carts because the checkout process was too long or too complicated. Convert more customers with the fastest checkout experience on Shopify
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